7.5 CPD Points (ONLINE) – Cultural Diversity and Critical Thinking
$199.00
RTO #: 51926
CPD Approval Number: FENTON 71, 75
CPD Points: 7.5
Delivery mode: ONLINE
Cultural Diversity and Critical Thinking combines the following two Elective CPD topics:
Understanding Cultural Diversity in the Workplace – FENTON 71 (4 CPD)
Professionalism in client and customer service means different things to different people, all are worthy of your time, respect, and attention. When you acknowledge and respect diversity, you attract and retain clients, build better rapport, and increase client satisfaction. This is particularly relevant and essential to your role as a real estate professional in Western Australia. You can improve client engagement and satisfaction by developing your cultural competence to understand the different needs and expectations of diverse groups of customers. This course will teach you to communicate appropriately with culturally and linguistically diverse customers, clients, their families, and the wider community.
Critical Thinking - FENTON 75 (3.5 CPD)
In today's highly competitive real estate market, thinking critically is paramount for successfully navigating complex transactions and making informed decisions that benefit clients and consider the needs of all parties involved in the real estate transaction. Throughout this comprehensive course, participants will learn ways to enhance their critical thinking skills, equipping them with the tools and strategies necessary to approach the ever-changing real estate landscape.
Things to note:
- Courses are non-refundable after purchase.
- Students can log in and out of the course until completed.
- Course access is valid for 14 days
- Course pricing is $199 per 7-point course.
- To earn CPD points your course must be completed by 31st December.
- All students are required to email us at cpd@mortonlearning.com.au to confirm course completion.
- Certificates will be issued and points lodged with DEMIRS within 7 days.