CPD Points: 5

Delivery mode: ONLINE 

Package 1 - Unconscious Bias, Cultural Diversity and Legal Obligations WHS Act 

Package 1 - includes 3 topics covering each of the three CPD subject categories:

• Legal requirements—Legal obligations under the Work Health and Safety Act 2020 (WA)—(1 CPD)
• Ethics or professional responsibility—Unconscious Bias—(2 CPD)
• Professional skills—Understanding cultural diversity of clients - (2 CPD)

Unconscious bias  (2 CPD)

In today's diverse and dynamic real estate market, understanding and mitigating unconscious bias is essential for fostering inclusive practices and building trust with clients and colleagues. Throughout this course, participants will explore the concept of unconscious bias in the workplace, equipping them with the knowledge and strategies to recognise, address, and mitigate biases that may impact their interactions and decision-making processes.

This 2-hour course will provide practical tools and techniques to mitigate unconscious bias in daily processes and practices. From adopting inclusive language and behaviour to implementing fair and transparent decision-making processes, participants will learn the neuroscience behind biases and the strategies to create environments that promote diversity, equity, and inclusion within their real estate agency.

Understanding the cultural diversity of clients  (2 CPD)

This 2 hour course will help you develop practical cultural competence skills to communicate effectively with culturally and linguistically diverse clients, their families, and the broader community. By strengthening your approach to inclusive communication, you’ll be better equipped to meet client expectations, deliver professional service, and build lasting client relationships.

Legal obligations under the Work Health and Safety Act 2020 (WA)  (1 CPD)

This 1-hour online course gives real estate professionals a clear, practical understanding of their legal obligations under the Work Health and Safety Act 2020 (WA). Using plain-English explanations and real-world scenarios, the course explains who is a PCBU, officer, worker, or volunteer, what officer due diligence looks like in practice, and how to apply reasonably practicable decision-making in everyday real estate work. Participants will also learn about consultation requirements, Health and Safety Representatives (HSRs), WHS service providers, and shared duties in labour hire and similar arrangements, helping agencies meet compliance expectations while protecting workers, clients, and the public.

Terms and conditions:

• Courses are non-refundable after purchase.
• Login details are emailed to participants within 1 business day of enrolment.
• Participants can log in and out of the course during the access period.
• To earn CPD points for this 5 CPD point package, a minimum of 5 hours of participation is required. Course activity is timed to reflect this: 1 CPD point = 1 hour of participation.
• Course access is valid for 21 days from the date you receive your login details.
• To earn CPD points for the 2026/2027 CPD year, your course must be completed by the 31st March 2027.
• All participants will be asked to sign an identity and anti-plagiarism declaration before commencing their online CPD.
• Course participation is marked after course completion, and students will be advised if completion is satisfactory.  
• Certificates are awarded when participation and identity requirements are met.
• Technical support is available Monday - Friday between 10am and 5pm. (AWST)

This 5 CPD course package is also available for in-house instructor-led face-to-face delivery and blended learning—email us at cpd@mortonlearning.com.au for pricing and delivery options.